When you become a tenant of DWP Housing we will automatically register your mobile number to our SMS service, once you have signed your tenancy agreement you will receive a welcome text message.

The service will enable you to have basic access to information about your rent account and also request actions for our team to complete and advise of any repair dates.

Once you receive your welcome text message from us it is a good idea to save our new number 07494 094042 to your mobile phone.

How can you use the service?

You can text the below words to 07494 094042 to receive a reply.

BAL – to check the balance on your rent account
RENT – to receive a call back from our rent payment team
DD – to receive a call back to discuss our Direct Debit payment options available to you

You may also be interested in….

Pay Your Rent Online

Paying your rent online with us is secure and easy to do.  Confirmation and receipt will be sent to your email once the transaction is completed.

Becoming a Tenant

We rent property to suit every budget for homes or businesses premises. Find out everything you need to know including costs.

Housing Support

DWP Housing have an in-house Housing Support Officer offering Welfare Support and Guidance, with housing benefit and universal credit.

What do our tenants have to say about us.

  • Danny was brilliant. So friendly and worked well. He is a credit to your team. Thank you.

    Sally | Bournemouth

  • Just to Holla a message of my thanks for the recent refurb of the shared bathroom at my place in Borthwick Rd, Boscombe….Speaking as a high-end painter n decorator myself, its good to see all concerned delivering a very professional finish. My thanks to the lads who done it and to DWP for investing into the well being and comfort of your tenants. This for me is where the ‘social housing’ end of the market meets the posher end and bridges important gaps.

    Mat | Boscombe

  • My wife and I have been tenants for nearly nine years and are very happy in our apartment. During that time any issues have been dealt with speedily, efficiently and to our entire satisfaction. We can thoroughly recommend DWP to any perspective tenants.

    A Kellett | Wallisdown

  • Really good – After the ID referencing, we had 5 days to find a property and move in – Colt, Holly and Andrea have all been extremely helpful, understanding, polite and professional. Really appreciate the effort put in, thank you.

    Sophie Cross | Boscombe

  • DWP were really helpful and caring when I needed to transfer from the Winton area to Charminster, especially Bex who could not have done anymore and has always gone that extra mile.

    Emma Randall | Charminster

  • Rachelle was very efficient polite and welcoming and always kept me in the picture with regards to my moving in date, thank you!

    Mr Norgrove | Westbourne

  • Thanks everyone at DWP we’ve now bought our own flat, having been able to save a deposit because of your cheap rent. A big thanks to the maintenance team the guys always made me feel very comfortable when they came in to do any work. We have no complaints – if anything didn’t work – the maintenance team would come out and fix it. My cooker broke, they sent a new one within a couple of days. We’ve been very well looked after.

    Jo | Boscombe

  • Many thanks to Morgan & the maintainance team at DWP Housing, we lost all electrics which are essential for our business at 4pm on Wednesday, all up & running again by 11am the next day, Many thanks

    Ian | Bournemouth

  • During the two years I have been a tenant of DWP I found the office staff always very helpful, particulary Michelle and Becks. They are an asset and compassionate and professional these two ladies are a credit to the company.

    MJ Walsh | Boscombe

  • A brilliant experience I was dealt with profesionally, politely and efficiently my housing offer, Rachelle Gray was excellent in every aspect. Well done Rachelle.

    Heather Brooks | Bournemouth