When you become a tenant of DWP Housing we will automatically register your mobile number to our SMS service, once you have signed your tenancy agreement you will receive a welcome text message.

The service will enable you to have basic access to information about your rent account and also request actions for our team to complete and advise of any repair dates.

Once you receive your welcome text message from us it is a good idea to save our new number 07494 094042 to your mobile phone.

How can you use the service?

You can text the below words to 07494 094042 to receive a reply.

BAL – to check the balance on your rent account
RENT – to receive a call back from our rent payment team
DD – to receive a call back to discuss our Direct Debit payment options available to you

You may also be interested in….

Pay Your Rent Online

Paying your rent online with us is secure and easy to do.  Confirmation and receipt will be sent to your email once the transaction is completed.

Becoming a Tenant

We rent property to suit every budget for homes or businesses premises. Find out everything you need to know including costs.

Housing Support

DWP Housing have an in-house Housing Support Officer offering Welfare Support and Guidance, with housing benefit and universal credit.

What do our tenants have to say about us.

  • We are very pleased with our new kitchen, Ben did an amazing job could you please pass this on to Shane Wells, it ís the best job we’ve ever had done thanks a lot.


    Adrienne and Scott | Turlin Moor

  • Many thanks to Morgan & the maintainance team at DWP Housing, we lost all electrics which are essential for our business at 4pm on Wednesday, all up & running again by 11am the next day, Many thanks


    Ian | Bournemouth

  • I am very happy with the property, new carpet and new kitchen!


    R. Ramsey | Boscombe

  • DWP have always been extremely helpful and fantastic landlords. I have recommended them to several people. Any problems with a room or a house are dealt with quickly and the staff are always friendly and helpful.


    Natasha | Boscombe

  • My experience they were always very, very good. One lady – Michele Field she was always; very professional and helpful. Many times she resolved any problems with a smile, she was never angry. We would recommend DWP Housing Partnership and Michele, because in our opinion she is the best! The right person, in the right place. Professional and human!


    Miss Zakrzewski | Boscombe

  • Really good – After the ID referencing, we had 5 days to find a property and move in – Colt, Holly and Andrea have all been extremely helpful, understanding, polite and professional. Really appreciate the effort put in, thank you.


    Sophie Cross | Boscombe

  • Hi, I would like you to add to your testimonials a few words from me. I have been a Tenant for more than six years and would like to say thanks from my heart for the chance I got to keep my flat when I was in a bad situation due to an injury etc.I have been helped in many ways by Dave Wells properties and their wonderfull staff and got myself back on track.Thanks Michelle for rushing to my aid when I came out of hospital. All the negative things I’ve heard about Dave Wells properties is not true if you respect them and your property you will have a wonderful experience.



  • We were very impressed with the professionalism of the staff at DWP. Also very friendly and helpful. We mainly dealt with Bex, who showed us around the new apartments and helped us deal with all the paperwork etc. She was always ready and happy to answer any questions we had.


    Mr and Mrs Savill | Calendula Place

  • Everyone has been very helpful and considerate. I can find no fault with anyone.


    P.A Sims

  • Thanks everyone at DWP we’ve now bought our own flat, having been able to save a deposit because of your cheap rent. A big thanks to the maintenance team the guys always made me feel very comfortable when they came in to do any work. We have no complaints – if anything didn’t work – the maintenance team would come out and fix it. My cooker broke, they sent a new one within a couple of days. We’ve been very well looked after.


    Jo | Boscombe