When you become a tenant of DWP Housing we will automatically register your mobile number to our SMS service, once you have signed your tenancy agreement you will receive a welcome text message.

The service will enable you to have basic access to information about your rent account and also request actions for our team to complete and advise of any repair dates.

Once you receive your welcome text message from us it is a good idea to save our new number 07494 094042 to your mobile phone.

How can you use the service?

You can text the below words to 07494 094042 to receive a reply.

BAL – to check the balance on your rent account
RENT – to receive a call back from our rent payment team
DD – to receive a call back to discuss our Direct Debit payment options available to you

You may also be interested in….

Pay Your Rent Online

Paying your rent online with us is secure and easy to do.  Confirmation and receipt will be sent to your email once the transaction is completed.

Becoming a Tenant

We rent property to suit every budget for homes or businesses premises. Find out everything you need to know including costs.

Housing Support

DWP Housing have an in-house Housing Support Officer offering Welfare Support and Guidance, with housing benefit and universal credit.

What do our tenants have to say about us.

  • Michelle and the team have been fantastic. So friendly and have kept me informed throughout the whole process of moving.

    Laine Grew | Boscombe

  • Always helpful and quick to act if any issues do arise!!

    Rhian | Bournemouth

  • Hi, I would like you to add to your testimonials a few words from me. I have been a Tenant for more than six years and would like to say thanks from my heart for the chance I got to keep my flat when I was in a bad situation due to an injury etc.I have been helped in many ways by Dave Wells properties and their wonderfull staff and got myself back on track.Thanks Michelle for rushing to my aid when I came out of hospital. All the negative things I’ve heard about Dave Wells properties is not true if you respect them and your property you will have a wonderful experience.

  • The staff are wonderful and very helpful. They looked after me as their customer in a very satisfying way. I’m very thankful for them.

    Mr Jumaily | Bournemouth

  • When we had nowhere to go and no chance of succeeding anywhere, DWP took us in. Ever since day one they have been fantastic. The guys on the desks at the front are amazing and have always been so approachable. Not once had a problem in our dealings with them. We appreciate all the help and if you are after a property they look after you. Thank you to the team!

    Sophie Cross | Boscombe

  • Absolutely brilliant we don’t normally leave reviews but credit is given where credit is due. Michele from Letting Department so good at her job and massive asset to this company every time she goes above and beyond to help also the office staff are polite and friendly. Many thanks to all of DWP Team.

    Ms A Drzazga | Bournemouth

  • DWP have always been extremely helpful and fantastic landlords. I have recommended them to several people. Any problems with a room or a house are dealt with quickly and the staff are always friendly and helpful.

    Natasha | Boscombe

  • Excellent and very efficient.

    J.Hudson | Boscombe

  • Emily was very helpful from first contact to sign up. She had all the relevant information and was very friendly and professional.

    Mr Shipley | Bournemouth

  • DWP were really helpful and caring when I needed to transfer from the Winton area to Charminster, especially Bex who could not have done anymore and has always gone that extra mile.

    Emma Randall | Charminster