When you become a tenant of DWP Housing we will automatically register your mobile number to our SMS service, once you have signed your tenancy agreement you will receive a welcome text message.

The service will enable you to have basic access to information about your rent account and also request actions for our team to complete and advise of any repair dates.

Once you receive your welcome text message from us it is a good idea to save our new number 07494 094042 to your mobile phone.

How can you use the service?

You can text the below words to 07494 094042 to receive a reply.

BAL – to check the balance on your rent account
RENT – to receive a call back from our rent payment team
DD – to receive a call back to discuss our Direct Debit payment options available to you

You may also be interested in….

Pay Your Rent Online

Paying your rent online with us is secure and easy to do.  Confirmation and receipt will be sent to your email once the transaction is completed.

Becoming a Tenant

We rent property to suit every budget for homes or businesses premises. Find out everything you need to know including costs.

Housing Support

DWP Housing have an in-house Housing Support Officer offering Welfare Support and Guidance, with housing benefit and universal credit.

What do our tenants have to say about us.

  • During the two years I have been a tenant of DWP I found the office staff always very helpful, particulary Michelle and Becks. They are an asset and compassionate and professional these two ladies are a credit to the company.


    MJ Walsh | Boscombe

  • Been in our property coming up 2 years, we received a lovely flat newly decorated. We were first time tenants, the annual sprinkle system, or gas checking and hall cleaning were made systematically. Staff have always been very kind and helpful. We have enjoyed living here.


    Magdalena and Lucas Burda | Boscombe

  • I just want to say that I am very happy in my new home and a special thank you to Emily who helped me with the paperwork and the move.


    Mr House | Winton

  • Was very helpful everything went very well, very happy.


    L Kovacs | Bournemouth

  • Emily was very helpful from first contact to sign up. She had all the relevant information and was very friendly and professional.


    Mr Shipley | Bournemouth

  • The staff are wonderful and very helpful. They looked after me as their customer in a very satisfying way. I’m very thankful for them.


    Mr Jumaily | Bournemouth

  • I am so grateful to everyone at DWP Partnership. I could not of wished for a better experience. Michelle is amazing and has made mine and my child’s life much better by finding us a property to live in so quickly.


    Lisa | Ashley Cross

  • My wife and I have been tenants for nearly nine years and are very happy in our apartment. During that time any issues have been dealt with speedily, efficiently and to our entire satisfaction. We can thoroughly recommend DWP to any perspective tenants.


    A Kellett | Wallisdown

  • After hearing so many bad reports about DWP I was very hesitant with going with yourselves. Everything I had heard was unfounded. Bex and Jo really looked after me well and are a real asset to DWP. All I wanted was to be treated how I like to be treated and I was. I am very happy!!


    Deborah | Boscombe

  • This is my third move the first two were with private landlords this is the first time I’ve been treated as a person and not just someone renting. I cannot stress enough how excellent a team you have and I would highly recommend you.


    Gary Stratton | Calendula Place