DWP Housing Partnership offer a number of services to our tenants

Whether you are in need of an emergency maintenance repair or find yourself facing redundancy and need assistance with the benefit options available to you, we are here to help.

Our services include:

Pay Your Rent Online

A hassle free and secure facility to pay your rent online from any device.

Texting Service

An easy way to find out what the balance of your account is or request a call back.

Maintenance

We employ a team of experienced and qualified staff for maintenance services.

Debt Support

We want to help you sustain your tenancy and have a number of in-house experts to help you with budgets and payment plans.

Housing Support

DWP Housing have an in-house Housing Support Officer offering Welfare Support and Guidance.

Anti Social Behaviour

Here are DWP Housing we take ASB very seriously and have a team of people ready to help you.

  • Michelle and the team have been fantastic. So friendly and have kept me informed throughout the whole process of moving.

    Laine Grew | Boscombe

  • I am very happy with the layout of the flat, very happy with the service received Colt was brilliant and helped loads.

    L Rowell | Bournemouth

  • I can’t say anything but good things about this landlord. Even when stuff was difficult they gave me a chance…thanks Mike, Sally and the team. Even when I got into serious rent arrears you were able to help sort a payment plan. So much so I left with my full deposit which shocked us all. Keep doing good stuff and thanks for the chance.

    Isha | Bournemouth

  • Really good – After the ID referencing, we had 5 days to find a property and move in – Colt, Holly and Andrea have all been extremely helpful, understanding, polite and professional. Really appreciate the effort put in, thank you.

    Sophie Cross | Boscombe

  • Very good, very quick and easy. Very happy with Rachelle’s assistance.

    Lee Wedgner | Boscombe

  • From start to finish it couldn’t of been better. The staff were great and made the whole process so straight forward. Thank you!

    Wana Doniselli | Christchurch Road, Bournemouth

  • Fantasic! Looked after me very well, flat is perfect and very nicely re-furbished. Thank you Colt for all your help.

    Andrew Look | Bournemouth

  • Rachael Gray is a professional person, she was from the moment I walked in – Super! Adam the rent collector was excellent he even brought the key to the front door (as it was not working properly) to my old accommodation, so far for rating 10/10

    Mrs Morgan | Parkstone

  • Very helpful and friendly. Lovely flat and if I experienced any problems these were sorted as soon as possible.

    Jade | Ferndown

  • So fantastic and professional, friendly and extremely patience with me, Michele Steyn was so helpful and kind an Rachelle was great with helping me too.

    C Wyatt | Boscombe