DWP Housing Partnership offer a number of services to our tenants

Whether you are in need of an emergency maintenance repair or find yourself facing redundancy and need assistance with the benefit options available to you, we are here to help.

Our services include:

Pay Your Rent Online

A hassle free and secure facility to pay your rent online from any device.

Texting Service

An easy way to find out what the balance of your account is or request a call back.

Maintenance

We employ a team of experienced and qualified staff for maintenance services.

Debt Support

We want to help you sustain your tenancy and have a number of in-house experts to help you with budgets and payment plans.

Housing Support

DWP Housing have an in-house Housing Support Officer offering Welfare Support and Guidance.

Anti Social Behaviour

Here are DWP Housing we take ASB very seriously and have a team of people ready to help you.

  • We have rented with DWP for 6 months and have found the staff and personnel very courteous and helpful and efficient. Any minor problems were quickly sorted out by the maintenance team. In particular Michele, who has dealt with us continuously with a cheerful manner.


    Christopher Rose | Poole

  • Very good and I would like to say a big thank you to Michelle and all at DWP Housing for my lovely home with new bathroom, carpets, flooring and all new paintwork not forgetting the pretty net curtains!


    Sue Foyle | Southbourne

  • Rachelle was very efficient polite and welcoming and always kept me in the picture with regards to my moving in date, thank you!


    Mr Norgrove | Westbourne

  • Was very helpful everything went very well, very happy.


    L Kovacs | Bournemouth

  • Been in our property coming up 2 years, we received a lovely flat newly decorated. We were first time tenants, the annual sprinkle system, or gas checking and hall cleaning were made systematically. Staff have always been very kind and helpful. We have enjoyed living here.


    Magdalena and Lucas Burda | Boscombe

  • Michelle and the team have been fantastic. So friendly and have kept me informed throughout the whole process of moving.


    Laine Grew | Boscombe

  • Found the right place to suit my needs in no time! At the move in found few problems but these were addressed straight away and the team were consistently there checking up if everything is OK. Amazed at help; furniture, advice, paperwork was all done by DWP. Massive thank you to my agent Rachelle, Plumbers Danny and Scott, Electricians Rich and his dad and a big thank you to Laurence and Hannah.


    Daria Bennett | Aylesbury Road

  • Fantasic! Looked after me very well, flat is perfect and very nicely re-furbished. Thank you Colt for all your help.


    Andrew Look | Bournemouth

  • Hi, I would like you to add to your testimonials a few words from me. I have been a Tenant for more than six years and would like to say thanks from my heart for the chance I got to keep my flat when I was in a bad situation due to an injury etc.I have been helped in many ways by Dave Wells properties and their wonderfull staff and got myself back on track.Thanks Michelle for rushing to my aid when I came out of hospital. All the negative things I’ve heard about Dave Wells properties is not true if you respect them and your property you will have a wonderful experience.



  • Many thanks to Morgan & the maintainance team at DWP Housing, we lost all electrics which are essential for our business at 4pm on Wednesday, all up & running again by 11am the next day, Many thanks


    Ian | Bournemouth