DWP Housing Partnership offer a number of services to our tenants

Whether you are in need of an emergency maintenance repair or find yourself facing redundancy and need assistance with the benefit options available to you, we are here to help.

Our services include:

Pay Your Rent Online

A hassle free and secure facility to pay your rent online from any device.

Texting Service

An easy way to find out what the balance of your account is or request a call back.

Maintenance

We employ a team of experienced and qualified staff for maintenance services.

Debt Support

We want to help you sustain your tenancy and have a number of in-house experts to help you with budgets and payment plans.

Housing Support

DWP Housing have an in-house Housing Support Officer offering Welfare Support and Guidance.

Anti Social Behaviour

Here are DWP Housing we take ASB very seriously and have a team of people ready to help you.

  • Everything was good, Emily was very helpful and kind the flat is very nice! I’m very happy

    Mr Hevesi | Boscombe

  • I can’t say anything but good things about this landlord. Even when stuff was difficult they gave me a chance…thanks Mike, Sally and the team. Even when I got into serious rent arrears you were able to help sort a payment plan. So much so I left with my full deposit which shocked us all. Keep doing good stuff and thanks for the chance.

    Isha | Bournemouth

  • After hearing so many bad reports about DWP I was very hesitant with going with yourselves. Everything I had heard was unfounded. Bex and Jo really looked after me well and are a real asset to DWP. All I wanted was to be treated how I like to be treated and I was. I am very happy!!

    Deborah | Boscombe

  • Can I just say a huge thanks to Michele and team for the help and support helping me moving back down from up north even going the extra mile and letting me move in on a weekend after the office hours, it just shows the service I got was above the duty and so glad to become a tenant of DWP.

    Paul Brown | Winton

  • This is my third move the first two were with private landlords this is the first time I’ve been treated as a person and not just someone renting. I cannot stress enough how excellent a team you have and I would highly recommend you.

    Gary Stratton | Calendula Place

  • Thank you for all the help with my housing benefit, Rachelle I appreciate everyone that hs been there to help me.

    Shannon | Boscombe

  • Everyone has been very helpful and considerate. I can find no fault with anyone.

    P.A Sims

  • I am very happy with the layout of the flat, very happy with the service received Colt was brilliant and helped loads.

    L Rowell | Bournemouth

  • When we had nowhere to go and no chance of succeeding anywhere, DWP took us in. Ever since day one they have been fantastic. The guys on the desks at the front are amazing and have always been so approachable. Not once had a problem in our dealings with them. We appreciate all the help and if you are after a property they look after you. Thank you to the team!

    Sophie Cross | Boscombe

  • My experience they were always very, very good. One lady – Michele Field she was always; very professional and helpful. Many times she resolved any problems with a smile, she was never angry. We would recommend DWP Housing Partnership and Michele, because in our opinion she is the best! The right person, in the right place. Professional and human!

    Miss Zakrzewski | Boscombe