DWP Housing Partnership offer a number of services to our tenants

Whether you are in need of an emergency maintenance repair or find yourself facing redundancy and need assistance with the benefit options available to you, we are here to help.

Our services include:

Pay Your Rent Online

A hassle free and secure facility to pay your rent online from any device.

Texting Service

An easy way to find out what the balance of your account is or request a call back.

Maintenance

We employ a team of experienced and qualified staff for maintenance services.

Debt Support

We want to help you sustain your tenancy and have a number of in-house experts to help you with budgets and payment plans.

Housing Support

DWP Housing have an in-house Housing Support Officer offering Welfare Support and Guidance.

Anti Social Behaviour

Here are DWP Housing we take ASB very seriously and have a team of people ready to help you.

  • Very helpful in helping me regards to finding a property, appreicate all the help and support whilst dealing with DWP. Michelle has been great.


    Jade Donnelly

  • We had a most very good experience and we have met some wonderful DWP staff and most loving company.


    John Williams | Boscombe

  • My experience they were always very, very good. One lady – Michele Field she was always; very professional and helpful. Many times she resolved any problems with a smile, she was never angry. We would recommend DWP Housing Partnership and Michele, because in our opinion she is the best! The right person, in the right place. Professional and human!


    Miss Zakrzewski | Boscombe

  • Can I just say a huge thanks to Michele and team for the help and support helping me moving back down from up north even going the extra mile and letting me move in on a weekend after the office hours, it just shows the service I got was above the duty and so glad to become a tenant of DWP.


    Paul Brown | Winton

  • Just to Holla a message of my thanks for the recent refurb of the shared bathroom at my place in Borthwick Rd, Boscombe….Speaking as a high-end painter n decorator myself, its good to see all concerned delivering a very professional finish. My thanks to the lads who done it and to DWP for investing into the well being and comfort of your tenants. This for me is where the ‘social housing’ end of the market meets the posher end and bridges important gaps.


    Mat | Boscombe

  • Found the right place to suit my needs in no time! At the move in found few problems but these were addressed straight away and the team were consistently there checking up if everything is OK. Amazed at help; furniture, advice, paperwork was all done by DWP. Massive thank you to my agent Rachelle, Plumbers Danny and Scott, Electricians Rich and his dad and a big thank you to Laurence and Hannah.


    Daria Bennett | Aylesbury Road

  • During the two years I have been a tenant of DWP I found the office staff always very helpful, particulary Michelle and Becks. They are an asset and compassionate and professional these two ladies are a credit to the company.


    MJ Walsh | Boscombe

  • DWP Housing have always been very helpful and kind if ever I had to get in touch with them, any issues were dealt with promptly.


    Judith Kelf | Bournemouth

  • DWP were really helpful and caring when I needed to transfer from the Winton area to Charminster, especially Bex who could not have done anymore and has always gone that extra mile.


    Emma Randall | Charminster

  • Dear DWP, many thanks for arranging the boiler repair visit and thanks for fixing door latch quickly. Staff sent, very quick and efficient.


    Michael | Bournemouth