DWP Housing Partnership offer a number of services to our tenants

Whether you are in need of an emergency maintenance repair or find yourself facing redundancy and need assistance with the benefit options available to you, we are here to help.

Our services include:

Pay Your Rent Online

A hassle free and secure facility to pay your rent online from any device.

Texting Service

An easy way to find out what the balance of your account is or request a call back.

Maintenance

We employ a team of experienced and qualified staff for maintenance services.

Debt Support

We want to help you sustain your tenancy and have a number of in-house experts to help you with budgets and payment plans.

Housing Support

DWP Housing have an in-house Housing Support Officer offering Welfare Support and Guidance.

Anti Social Behaviour

Here are DWP Housing we take ASB very seriously and have a team of people ready to help you.

  • The staff are wonderful and very helpful. They looked after me as their customer in a very satisfying way. I’m very thankful for them.

    Mr Jumaily | Bournemouth

  • We had a most very good experience and we have met some wonderful DWP staff and most loving company.

    John Williams | Boscombe

  • Absolutely brilliant! Took such a weight off my mind!

    Elliot Cooper | Bournemouth

  • Michelle and the team have been fantastic. So friendly and have kept me informed throughout the whole process of moving.

    Laine Grew | Boscombe

  • From start to finish it couldn’t of been better. The staff were great and made the whole process so straight forward. Thank you!

    Wana Doniselli | Christchurch Road, Bournemouth

  • After hearing so many bad reports about DWP I was very hesitant with going with yourselves. Everything I had heard was unfounded. Bex and Jo really looked after me well and are a real asset to DWP. All I wanted was to be treated how I like to be treated and I was. I am very happy!!

    Deborah | Boscombe

  • I can’t say anything but good things about this landlord. Even when stuff was difficult they gave me a chance…thanks Mike, Sally and the team. Even when I got into serious rent arrears you were able to help sort a payment plan. So much so I left with my full deposit which shocked us all. Keep doing good stuff and thanks for the chance.

    Isha | Bournemouth

  • Was very helpful everything went very well, very happy.

    L Kovacs | Bournemouth

  • Just to Holla a message of my thanks for the recent refurb of the shared bathroom at my place in Borthwick Rd, Boscombe….Speaking as a high-end painter n decorator myself, its good to see all concerned delivering a very professional finish. My thanks to the lads who done it and to DWP for investing into the well being and comfort of your tenants. This for me is where the ‘social housing’ end of the market meets the posher end and bridges important gaps.

    Mat | Boscombe

  • Thanks everyone at DWP we’ve now bought our own flat, having been able to save a deposit because of your cheap rent. A big thanks to the maintenance team the guys always made me feel very comfortable when they came in to do any work. We have no complaints – if anything didn’t work – the maintenance team would come out and fix it. My cooker broke, they sent a new one within a couple of days. We’ve been very well looked after.

    Jo | Boscombe