Services

DWP Housing Partnership offer a number of services to our tenants

Whether you are in need of an emergency maintenance repair or find yourself facing redundancy and need assistance with the benefit options available to you, we are here to help.

Our services include

DWP Housing App

As a DWP tenant you will be able to securely and easily pay your rent whilst also being able to view your account history with our easy to use App.

Maintenance

We employ a team of experienced and qualified staff who are available for a number of maintenance services.

Fire Safety

As a tenant of DWP Housing you are required to read our guidelines pertaining to fire safety protocols. Additionally, this information contains information regarding the charging of electric vehicles.

Housing Support

DWP Housing have an in-house Housing Support Officer offering Welfare Support and Guidance.

Tips for Tenants

Being a responsible tenant is paramount to DWP Housing. Ensuring a positive living environment for everyone is a shared goal. To make things clear and easy, we’ve provided some simple guidelines for you to follow.

Debt Management

We want to help you sustain your tenancy and have a number of in-house experts to help you with budgets and payment plans. We are here to help.

Reviews

We think we’re pretty good at what we do but don’t just take our word for it check out what some of our tenants have to say ….

“We had a great experience with dwp housing. Emily was very helpful and lovely the whole process and very prompt with answering any Questions. Thanks.”

– Mr and Mrs Da Silva Marques

“Dwp has been a star in helping me move into this property during a very stressful time for me. After I have been given notice at the flat I was in was sold, my experience with dwp from my first phone call to my moving in day has been a 5* rating” 

– Mr Tokpanoude

“All staff I have dealt with have been very helpful and friendly, nothing has been too much. I look forward to living in my new home.” 

– Miss J Saunders

“My experience was very good indeed, most helpful people and I ended up with a lovely flat in an area I wanted. Very pleased with everything. Thanks.”

– Mr Everitt

“Emily was really helpful through the whole process of finding a flat suitable to my needs. The maintenance were very fast” 

– Mr Rothery

 

“Very pleased with how well Adam has helped me. He set up extra viewings for me and kept me up to date with everything. Thank you so much Adam.” 

– E Hulse

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