We are committed to protecting your privacy.

We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

Our data protection registration is Z7720094.

We will not email you in the future unless you have given us your consent.

We will give you the chance to refuse any marketing email from us.

The type of information we collect about you includes:

  • Your name
  • Your address
  • Your email address
  • Your phone number

We will never collect sensitive information about you without your explicit consent.

The information we hold will be accurate and up to date. You can check the information that we hold about you by contacting our Customer Services department. If you find any inaccuracies we will delete or correct them.
The personal information which we hold will be held securely in accordance with our internal security policy and the law.

The pay online service uses SagePay to process all transactions. We do not receive or save your payment details. SagePay store all of this on their highly secured system and simply credit our account. You can see information about SagePay’s Privacy and Security policies here:http://www.sagepay.com/privacy_policy

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a “cookie” which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings. You can get information on the information we collect and opt out of analytics tracking  Opt Out here >>

If you have any questions/ comments about privacy, you should contact us directly. If you contact us for details of existing information that we hold about you it is important that you quote your original email address, as used at the time you first contacted us. We may be unable to trace your details without this.

Telephone Calls

We may record telephone conversations to offer you additional security, resolve complaints and improve our service standards. Conversations may also be monitored for staff training purposes.