Our busy maintenance department provides a number of services, however, it is important to remember that some property maintenance issues are the tenant’s responsibility and may be charged accordingly.
Below is a scale of approximate charges:
- Should a member of the maintenance team arrive at a property following a pre-arranged visit and they are unable to gain access, you will be charged a call out fee – from £25
- Minor electrical work – from £35 ph + parts
- Clear blocked drain – from £35
- Clear blocked WC, sink, basin or bath – from £35
- Clear blocked gully – from £35
- Lock change – from £35 (£25 call out and £10 for each lock)
- Replace door furniture – from £70
- Renew internal door – from £125
- Renew external door (flat door) – from £350
- Renew external door (main front door) – from £750 UPVC / £500 Wooden
- Renew wash hand basin – from £125
- Renew waste fittings – from £35
- Renew bath – from £400
- Renew WC – from £100
- Renew WC and cistern – from £175
- Glazed tiles – from £35 ph + parts
- Internal cupboard door catches, handles and hinges – from £35
- Electrical faults arising from the use of faulty appliances – from £35
- New Euro/Mortice/Rim/Yale lock – from £35
- If you are locked out during office hours (Monday to Friday 8am – 5.30pm / Saturday 9am – 1pm) and need a key replacement you can pick one up from the office*. Alternatively outside of office hours please call a locksmith.
- *New key collected from office. ID will be required. – £2 per key
- New garage lock and handle – from £70
- New lock for meter security box – from £35 (£25 call out and £10 for each lock)
- To fix lock on meter security box – from £25
- Meter security box replacement – from £55
- Glazing for windows and doors:
- Cost of the glass
- Fitting new glass – from £35 ph
- Board up – from £35
Vacating Charges
- Full Re-decoration (Walls, Ceiling & Woodwork) – from £175 per room
- Paint (Walls) – from £125 per room
- Replace Carpet –
- Small room – from £100
- Medium room – from £130
- Large room – from £170
- Replace Lino
- Small room – from £110
- Medium room – from £140
- Large room – from £180
- Clean & Clear
- Morning’s worth of clearance – from £75
- Half day’s worth of clearance – from £150
- Full day of clearance – from £300
- Specialist clearance – from £250
If you require any of the above repairs please telephone 01202 301244 ext 602 or email maintenance@dwphousing.co.uk You will need to describe the type of repair that you require and will be advised on the charges that will be made for carrying out the work.