Our tenants can report repairs by calling 01202 301244, we employ a full-time team of experienced and qualified staff who are available for a number of maintenance services.

There are a number of maintenance problems which are chargeable to the tenant, you will need to speak with the maintenance department to find out how much your repair will cost. If you want to report a maintenance issue please see further details here

What maintenance is a tenant responsible for?

  • Replacing light bulbs
  • Replacing fuses
  • Clearing blocked sinks and wastes
  • Condensation issues
  • Cleaning
  • General day to day maintenance
  • Replacing smoke alarm batteries
  • Rubbish disposal
  • Cleaning of extractors and filters
  • Garden maintenance (unless stated differently in your tenancy agreement)

If you have an emergency repair, please call us straight away instead of emailing or reporting online.

What do our tenants have to say about us.

  • My experience with DWP Housing has been excellent. Emily Walker helped and guided me through the whole process. This is my first time living on my own and I was nervous at first but working with Emily made the process easier and made me feel at ease with it all.

    A Webster | Bournemouth

  • We had a most very good experience and we have met some wonderful DWP staff and most loving company.

    John Williams | Boscombe

  • I am very happy with the property, new carpet and new kitchen!

    R. Ramsey | Boscombe

  • Great experience, I couldn’t have asked for more. Thank you!

    M Dobson | Winton

  • Adam helped me find a property quickly and professionally

    G. Read

  • My experience with DWP has been very good and Emily Walker has been very helpfull with helping to sign up and find a property!

    Mr Pritchard | Winton

  • Everyone has been very helpful and considerate. I can find no fault with anyone.

    P.A Sims

  • Very good, very quick and easy. Very happy with Rachelle’s assistance.

    Lee Wedgner | Boscombe

  • Hi, I would like you to add to your testimonials a few words from me. I have been a Tenant for more than six years and would like to say thanks from my heart for the chance I got to keep my flat when I was in a bad situation due to an injury etc.I have been helped in many ways by Dave Wells properties and their wonderfull staff and got myself back on track.Thanks Michelle for rushing to my aid when I came out of hospital. All the negative things I’ve heard about Dave Wells properties is not true if you respect them and your property you will have a wonderful experience.

  • Very good and I would like to say a big thank you to Michelle and all at DWP Housing for my lovely home with new bathroom, carpets, flooring and all new paintwork not forgetting the pretty net curtains!

    Sue Foyle | Southbourne