First things first, you will be required to fill in a tenant reference check, the document must be returned to DWP Housing.  Please note at this stage we cannot hold a property for you.

To consider:

  • You will be required to complete referencing which will remain valid for 6 months. 
  • If you are under 25 or have no previous renting history you will need a guarantor. To find out what it means to be a guarantor or why you may need one, please read our information sheet

If you have already found a property you would like to rent from us and your reference check has been approved, you will need to come in the office to fill in an application form and place a non-refundable holding deposit, the amount is equivalent to one weeks rent of the property you have chosen to reserve the property (the holding deposit will be taken off the final deposit upon moving in) At this stage you will need to provide a government approved photo ID, your National Insurance number and proof of income.

Once all of the above is sorted you will come in the office to sign your tenancy agreement, and pay your first month rent, deposit and remaining deposit. 

At a glance, what you will need;

  • Completed Tenancy Reference document and return to DWP Housing.  Collect from office or download here
  • Budget of:
    • 1 month rent
    • Deposit (equivalent to 5 weeks rent of the property you have reserved)
  • A Guarantor if your circumstances require (find out more here)
  • Government approved photo ID such as a passport
  • National Insurance Number
  • Proof of income

Download and print Tenancy Reference Form. Once you have filled this out please return to DWP Housing, 25a St. Clements Road, Bournemouth. BH1 4DU

It is much easier to pop in the office with all your forms once completed rather than posting, because we do need to see original documents.

DWP Housing comply with the right to rent legislation, more information can be found about compliance here

What do our tenants have to say about us.

  • Very good, very quick and easy. Very happy with Rachelle’s assistance.

    Lee Wedgner | Boscombe

  • Rachael Gray is a professional person, she was from the moment I walked in – Super! Adam the rent collector was excellent he even brought the key to the front door (as it was not working properly) to my old accommodation, so far for rating 10/10

    Mrs Morgan | Parkstone

  • This is my third move the first two were with private landlords this is the first time I’ve been treated as a person and not just someone renting. I cannot stress enough how excellent a team you have and I would highly recommend you.

    Gary Stratton | Calendula Place

  • From start to finish it couldn’t of been better. The staff were great and made the whole process so straight forward. Thank you!

    Wana Doniselli | Christchurch Road, Bournemouth

  • DWP Housing have always been very helpful and kind if ever I had to get in touch with them, any issues were dealt with promptly.

    Judith Kelf | Bournemouth

  • Many thanks to Morgan & the maintainance team at DWP Housing, we lost all electrics which are essential for our business at 4pm on Wednesday, all up & running again by 11am the next day, Many thanks

    Ian | Bournemouth

  • Very good and I would like to say a big thank you to Michelle and all at DWP Housing for my lovely home with new bathroom, carpets, flooring and all new paintwork not forgetting the pretty net curtains!

    Sue Foyle | Southbourne

  • Very friendly staff, excellent customer service.

    Mohamed | Bournemouth

  • I can’t say anything but good things about this landlord. Even when stuff was difficult they gave me a chance…thanks Mike, Sally and the team. Even when I got into serious rent arrears you were able to help sort a payment plan. So much so I left with my full deposit which shocked us all. Keep doing good stuff and thanks for the chance.

    Isha | Bournemouth

  • DWP found me a property really quickly, much less than I was paying in private sector. Staff very polite and helpful, so grateful.

    Pauline Kulik | Poole