First things first, you will be required to fill in a tenant reference check, the document must be returned to DWP Housing.  Please note at this stage we cannot hold a property for you.

To consider:

  • You will be required to complete referencing which will remain valid for 6 months. 
  • If you are under 25 or have no previous renting history you will need a guarantor. To find out what it means to be a guarantor or why you may need one, please read our information sheet

If you have already found a property you would like to rent from us and your reference check has been approved, you will need to come in the office to fill in an application form and place a non-refundable holding deposit, the amount is equivalent to one weeks rent of the property you have chosen to reserve the property (the holding deposit will be taken off the final deposit upon moving in) At this stage you will need to provide a government approved photo ID, your National Insurance number and proof of income.

Once all of the above is sorted you will come in the office to sign your tenancy agreement, and pay your first month rent, deposit and remaining deposit. 

At a glance, what you will need;

  • Completed Tenancy Reference document and return to DWP Housing.  Collect from office or download here
  • Budget of:
    • 1 month rent
    • Deposit (equivalent to 5 weeks rent of the property you have reserved)
  • A Guarantor if your circumstances require (find out more here)
  • Government approved photo ID such as a passport
  • National Insurance Number
  • Proof of income

Download and print Tenancy Reference Form. Once you have filled this out please return to DWP Housing, 25a St. Clements Road, Bournemouth. BH1 4DU

It is much easier to pop in the office with all your forms once completed rather than posting, because we do need to see original documents.

DWP Housing comply with the right to rent legislation, more information can be found about compliance here

What do our tenants have to say about us.

  • Found the right place to suit my needs in no time! At the move in found few problems but these were addressed straight away and the team were consistently there checking up if everything is OK. Amazed at help; furniture, advice, paperwork was all done by DWP. Massive thank you to my agent Rachelle, Plumbers Danny and Scott, Electricians Rich and his dad and a big thank you to Laurence and Hannah.

    Daria Bennett | Aylesbury Road

  • Everything was good, Emily was very helpful and kind the flat is very nice! I’m very happy

    Mr Hevesi | Boscombe

  • Really good – After the ID referencing, we had 5 days to find a property and move in – Colt, Holly and Andrea have all been extremely helpful, understanding, polite and professional. Really appreciate the effort put in, thank you.

    Sophie Cross | Boscombe

  • DWP Housing have always been very helpful and kind if ever I had to get in touch with them, any issues were dealt with promptly.

    Judith Kelf | Bournemouth

  • This is my third move the first two were with private landlords this is the first time I’ve been treated as a person and not just someone renting. I cannot stress enough how excellent a team you have and I would highly recommend you.

    Gary Stratton | Calendula Place

  • We had a most very good experience and we have met some wonderful DWP staff and most loving company.

    John Williams | Boscombe

  • Thanks everyone at DWP we’ve now bought our own flat, having been able to save a deposit because of your cheap rent. A big thanks to the maintenance team the guys always made me feel very comfortable when they came in to do any work. We have no complaints – if anything didn’t work – the maintenance team would come out and fix it. My cooker broke, they sent a new one within a couple of days. We’ve been very well looked after.

    Jo | Boscombe

  • Many thanks to Morgan & the maintainance team at DWP Housing, we lost all electrics which are essential for our business at 4pm on Wednesday, all up & running again by 11am the next day, Many thanks

    Ian | Bournemouth

  • Very helpful and friendly. Lovely flat and if I experienced any problems these were sorted as soon as possible.

    Jade | Ferndown

  • During the two years I have been a tenant of DWP I found the office staff always very helpful, particulary Michelle and Becks. They are an asset and compassionate and professional these two ladies are a credit to the company.

    MJ Walsh | Boscombe