First things first, you will be required to fill in a tenant reference check, the document must be returned to DWP Housing with a £20 fee.  Please note at this stage we cannot hold a property for you.

To consider:

  • £20 reference fee is non-refundable, however your reference check will be current for 6 months.
  • If you are under 25 or have no previous renting history you will need a guarantor. To find out what it means to be a guarantor or why you may need one, please read our information sheet

If you have already found a property you would like to rent from us and your reference check has been approved, you will need to come in the office to fill in an application form and place a non-refundable £250 deposit to reserve the property (the holding deposit will be taken off the final deposit upon moving in) At this stage you will need to provide a government approved photo ID, your National Insurance number and proof of income.

Once all of the above is sorted you will come in the office to sign your tenancy agreement, and pay your first month rent, deposit and admin fee.

At a glance, what you will need;

  • Completed Tenancy Reference document and return to DWP Housing.  Collect from office or download here
  • Budget of:
    • £20 Reference fee
    • £70 Admin fee
    • 1 month rent
    • Deposit
    • £20 Guarantor fee check (if required)
    • Inventory fee –
      • Rooms and Studios – £50
      • 1 bedroom property – £60
      • 2 bedroom property – £80
      • 3 bedroom property – £100
      • 4 bedroom property – £120
  • A Guarantor if your circumstances require (find out more here)
  • Government approved photo ID such as a passport
  • National Insurance Number
  • Proof of income

Download and print Tenancy Reference Form. Once you have filled this out please return to DWP Housing, 25a St. Clements Road, Bournemouth. BH1 4DU

It is much easier to pop in the office with all your forms once completed rather than posting, because we do need to see original documents.

DWP Housing comply with the right to rent legislation, more information can be found about compliance here

What do our tenants have to say about us.

  • When we had nowhere to go and no chance of succeeding anywhere, DWP took us in. Ever since day one they have been fantastic. The guys on the desks at the front are amazing and have always been so approachable. Not once had a problem in our dealings with them. We appreciate all the help and if you are after a property they look after you. Thank you to the team!


    Sophie Cross | Boscombe

  • Just to Holla a message of my thanks for the recent refurb of the shared bathroom at my place in Borthwick Rd, Boscombe….Speaking as a high-end painter n decorator myself, its good to see all concerned delivering a very professional finish. My thanks to the lads who done it and to DWP for investing into the well being and comfort of your tenants. This for me is where the ‘social housing’ end of the market meets the posher end and bridges important gaps.


    Mat | Boscombe

  • Fantasic! Looked after me very well, flat is perfect and very nicely re-furbished. Thank you Colt for all your help.


    Andrew Look | Bournemouth

  • Michelle and the team have been fantastic. So friendly and have kept me informed throughout the whole process of moving.


    Laine Grew | Boscombe

  • My wife and I have been tenants for nearly nine years and are very happy in our apartment. During that time any issues have been dealt with speedily, efficiently and to our entire satisfaction. We can thoroughly recommend DWP to any perspective tenants.


    A Kellett | Wallisdown

  • We were very impressed with the professionalism of the staff at DWP. Also very friendly and helpful. We mainly dealt with Bex, who showed us around the new apartments and helped us deal with all the paperwork etc. She was always ready and happy to answer any questions we had.


    Mr and Mrs Savill | Calendula Place

  • DWP found me a property really quickly, much less than I was paying in private sector. Staff very polite and helpful, so grateful.


    Pauline Kulik | Poole

  • Excellent and very efficient.


    J.Hudson | Boscombe

  • We are very pleased with our new kitchen, Ben did an amazing job could you please pass this on to Shane Wells, it ís the best job we’ve ever had done thanks a lot.


    Adrienne and Scott | Turlin Moor

  • This is my third move the first two were with private landlords this is the first time I’ve been treated as a person and not just someone renting. I cannot stress enough how excellent a team you have and I would highly recommend you.


    Gary Stratton | Calendula Place