First things first, you will be required to fill in a tenant reference check, the document must be returned to DWP Housing with a £20 fee.  Please note at this stage we cannot hold a property for you.

To consider:

  • £20 reference fee is non-refundable, however your reference check will be current for 6 months.
  • If you are under 25 or have no previous renting history you will need a guarantor. To find out what it means to be a guarantor or why you may need one, please read our information sheet

If you have already found a property you would like to rent from us and your reference check has been approved, you will need to come in the office to fill in an application form and place a non-refundable £250 deposit to reserve the property (the holding deposit will be taken off the final deposit upon moving in) At this stage you will need to provide a government approved photo ID, your National Insurance number and proof of income.

Once all of the above is sorted you will come in the office to sign your tenancy agreement, and pay your first month rent, deposit and admin fee.

At a glance, what you will need;

  • Completed Tenancy Reference document and return to DWP Housing.  Collect from office or download here
  • Budget of:
    • £20 Reference fee
    • £70 Admin fee
    • 1 month rent
    • Deposit
    • £20 Guarantor fee check (if required)
    • Inventory fee –
      • Rooms and Studios – £50
      • 1 bedroom property – £60
      • 2 bedroom property – £80
      • 3 bedroom property – £100
      • 4 bedroom property – £120
  • A Guarantor if your circumstances require (find out more here)
  • Government approved photo ID such as a passport
  • National Insurance Number
  • Proof of income

Download and print Tenancy Reference Form. Once you have filled this out please return to DWP Housing, 25a St. Clements Road, Bournemouth. BH1 4DU

It is much easier to pop in the office with all your forms once completed rather than posting, because we do need to see original documents.

DWP Housing comply with the right to rent legislation, more information can be found about compliance here

What do our tenants have to say about us.

  • We had a most very good experience and we have met some wonderful DWP staff and most loving company.


    John Williams | Boscombe

  • Everyone has been very helpful and considerate. I can find no fault with anyone.


    P.A Sims

  • My experience they were always very, very good. One lady – Michele Field she was always; very professional and helpful. Many times she resolved any problems with a smile, she was never angry. We would recommend DWP Housing Partnership and Michele, because in our opinion she is the best! The right person, in the right place. Professional and human!


    Miss Zakrzewski | Boscombe

  • The staff are wonderful and very helpful. They looked after me as their customer in a very satisfying way. I’m very thankful for them.


    Mr Jumaily | Bournemouth

  • Rented from DWP for 10 years never had a problem, always quick to help! They really helped me out when I needed it most! Will always be eternally grateful!


    Tracy | Bournemouth

  • DWP Housing have always been very helpful and kind if ever I had to get in touch with them, any issues were dealt with promptly.


    Judith Kelf | Bournemouth

  • Can I just say a huge thanks to Michele and team for the help and support helping me moving back down from up north even going the extra mile and letting me move in on a weekend after the office hours, it just shows the service I got was above the duty and so glad to become a tenant of DWP.


    Paul Brown | Winton

  • Very helpful in helping me regards to finding a property, appreicate all the help and support whilst dealing with DWP. Michelle has been great.


    Jade Donnelly

  • Really good – After the ID referencing, we had 5 days to find a property and move in – Colt, Holly and Andrea have all been extremely helpful, understanding, polite and professional. Really appreciate the effort put in, thank you.


    Sophie Cross | Boscombe

  • Michelle and the team have been fantastic. So friendly and have kept me informed throughout the whole process of moving.


    Laine Grew | Boscombe