First things first, you will be required to fill in a tenant reference check, the document must be returned to DWP Housing.  Please note at this stage we cannot hold a property for you.

To consider:

  • You will be required to complete referencing which will remain valid for 6 months. 
  • If you are under 25 or have no previous renting history you will need a guarantor. To find out what it means to be a guarantor or why you may need one, please read our information sheet

If you have already found a property you would like to rent from us and your reference check has been approved, you will need to come in the office to fill in an application form and place a non-refundable holding deposit, the amount is equivalent to one weeks rent of the property you have chosen to reserve the property (the holding deposit will be taken off the final deposit upon moving in) At this stage you will need to provide a government approved photo ID, your National Insurance number and proof of income.

Once all of the above is sorted you will come in the office to sign your tenancy agreement, and pay your first month rent, deposit and remaining deposit. 

At a glance, what you will need;

  • Completed Tenancy Reference document and return to DWP Housing.  Collect from office or download here
  • Budget of:
    • 1 month rent
    • Deposit (equivalent to 5 weeks rent of the property you have reserved)
  • A Guarantor if your circumstances require (find out more here)
  • Government approved photo ID such as a passport
  • National Insurance Number
  • Proof of income

Download and print Tenancy Reference Form. Once you have filled this out please return to DWP Housing, 25a St. Clements Road, Bournemouth. BH1 4DU

It is much easier to pop in the office with all your forms once completed rather than posting, because we do need to see original documents.

DWP Housing comply with the right to rent legislation, more information can be found about compliance here

What do our tenants have to say about us.

  • Dear DWP, many thanks for arranging the boiler repair visit and thanks for fixing door latch quickly. Staff sent, very quick and efficient.

    Michael | Bournemouth

  • Was very helpful everything went very well, very happy.

    L Kovacs | Bournemouth

  • Absolutely brilliant we don’t normally leave reviews but credit is given where credit is due. Michele from Letting Department so good at her job and massive asset to this company every time she goes above and beyond to help also the office staff are polite and friendly. Many thanks to all of DWP Team.

    Ms A Drzazga | Bournemouth

  • We had a most very good experience and we have met some wonderful DWP staff and most loving company.

    John Williams | Boscombe

  • My experience they were always very, very good. One lady – Michele Field she was always; very professional and helpful. Many times she resolved any problems with a smile, she was never angry. We would recommend DWP Housing Partnership and Michele, because in our opinion she is the best! The right person, in the right place. Professional and human!

    Miss Zakrzewski | Boscombe

  • Thank you for all the help with my housing benefit, Rachelle I appreciate everyone that hs been there to help me.

    Shannon | Boscombe

  • Excellent and very efficient.

    J.Hudson | Boscombe

  • Very helpful and friendly. Lovely flat and if I experienced any problems these were sorted as soon as possible.

    Jade | Ferndown

  • Thanks everyone at DWP we’ve now bought our own flat, having been able to save a deposit because of your cheap rent. A big thanks to the maintenance team the guys always made me feel very comfortable when they came in to do any work. We have no complaints – if anything didn’t work – the maintenance team would come out and fix it. My cooker broke, they sent a new one within a couple of days. We’ve been very well looked after.

    Jo | Boscombe

  • Very helpful in helping me regards to finding a property, appreicate all the help and support whilst dealing with DWP. Michelle has been great.

    Jade Donnelly