First things first, you will be required to fill in a tenant reference check, the document must be returned to DWP Housing.  Please note at this stage we cannot hold a property for you.

To consider:

  • You will be required to complete referencing which will remain valid for 6 months. 
  • If you are under 25 or have no previous renting history you will need a guarantor. To find out what it means to be a guarantor or why you may need one, please read our information sheet

If you have already found a property you would like to rent from us and your reference check has been approved, you will need to come in the office to fill in an application form and place a non-refundable holding deposit, the amount is equivalent to one weeks rent of the property you have chosen to reserve the property (the holding deposit will be taken off the final deposit upon moving in) At this stage you will need to provide a government approved photo ID, your National Insurance number and proof of income.

Once all of the above is sorted you will come in the office to sign your tenancy agreement, and pay your first month rent, deposit and remaining deposit. 

At a glance, what you will need;

  • Completed Tenancy Reference document and return to DWP Housing.  Collect from office or download here
  • Budget of:
    • 1 month rent
    • Deposit (equivalent to 5 weeks rent of the property you have reserved)
  • A Guarantor if your circumstances require (find out more here)
  • Government approved photo ID such as a passport
  • National Insurance Number
  • Proof of income

Download and print Tenancy Reference Form. Once you have filled this out please return to DWP Housing, 25a St. Clements Road, Bournemouth. BH1 4DU

It is much easier to pop in the office with all your forms once completed rather than posting, because we do need to see original documents.

DWP Housing comply with the right to rent legislation, more information can be found about compliance here

What do our tenants have to say about us.

  • Rachelle was very efficient polite and welcoming and always kept me in the picture with regards to my moving in date, thank you!

    Mr Norgrove | Westbourne

  • Michelle and the team have been fantastic. So friendly and have kept me informed throughout the whole process of moving.

    Laine Grew | Boscombe

  • Thank you for all the help with my housing benefit, Rachelle I appreciate everyone that hs been there to help me.

    Shannon | Boscombe

  • Can I just say a huge thanks to Michele and team for the help and support helping me moving back down from up north even going the extra mile and letting me move in on a weekend after the office hours, it just shows the service I got was above the duty and so glad to become a tenant of DWP.

    Paul Brown | Winton

  • Very good, very quick and easy. Very happy with Rachelle’s assistance.

    Lee Wedgner | Boscombe

  • Thanks everyone at DWP we’ve now bought our own flat, having been able to save a deposit because of your cheap rent. A big thanks to the maintenance team the guys always made me feel very comfortable when they came in to do any work. We have no complaints – if anything didn’t work – the maintenance team would come out and fix it. My cooker broke, they sent a new one within a couple of days. We’ve been very well looked after.

    Jo | Boscombe

  • We were very impressed with the professionalism of the staff at DWP. Also very friendly and helpful. We mainly dealt with Bex, who showed us around the new apartments and helped us deal with all the paperwork etc. She was always ready and happy to answer any questions we had.

    Mr and Mrs Savill | Calendula Place

  • Dear DWP, many thanks for arranging the boiler repair visit and thanks for fixing door latch quickly. Staff sent, very quick and efficient.

    Michael | Bournemouth

  • From start to finish it couldn’t of been better. The staff were great and made the whole process so straight forward. Thank you!

    Wana Doniselli | Christchurch Road, Bournemouth

  • Just to Holla a message of my thanks for the recent refurb of the shared bathroom at my place in Borthwick Rd, Boscombe….Speaking as a high-end painter n decorator myself, its good to see all concerned delivering a very professional finish. My thanks to the lads who done it and to DWP for investing into the well being and comfort of your tenants. This for me is where the ‘social housing’ end of the market meets the posher end and bridges important gaps.

    Mat | Boscombe