First things first, you will be required to fill in a tenant reference check, the document must be returned to DWP Housing with a £20 fee.  Please note at this stage we cannot hold a property for you.

To consider:

  • £20 reference fee is non-refundable, however your reference check will be current for 6 months.
  • If you are under 25 or have no previous renting history you will need a guarantor. To find out what it means to be a guarantor or why you may need one, please read our information sheet

If you have already found a property you would like to rent from us and your reference check has been approved, you will need to come in the office to fill in an application form and place a non-refundable £250 deposit to reserve the property (the holding deposit will be taken off the final deposit upon moving in) At this stage you will need to provide a government approved photo ID, your National Insurance number and proof of income.

Once all of the above is sorted you will come in the office to sign your tenancy agreement, and pay your first month rent, deposit and admin fee.

At a glance, what you will need;

  • Completed Tenancy Reference document and return to DWP Housing.  Collect from office or download here
  • Budget of:
    • £20 Reference fee
    • £70 Admin fee
    • 1 month rent
    • Deposit
    • £20 Guarantor fee check (if required)
    • Inventory fee –
      • Rooms and Studios – £50
      • 1 bedroom property – £60
      • 2 bedroom property – £80
      • 3 bedroom property – £100
      • 4 bedroom property – £120
  • A Guarantor if your circumstances require (find out more here)
  • Government approved photo ID such as a passport
  • National Insurance Number
  • Proof of income

Download and print Tenancy Reference Form. Once you have filled this out please return to DWP Housing, 25a St. Clements Road, Bournemouth. BH1 4DU

It is much easier to pop in the office with all your forms once completed rather than posting, because we do need to see original documents.

DWP Housing comply with the right to rent legislation, more information can be found about compliance here

What do our tenants have to say about us.

  • Michelle and the team have been fantastic. So friendly and have kept me informed throughout the whole process of moving.


    Laine Grew | Boscombe

  • Excellent and very efficient.


    J.Hudson | Boscombe

  • When we had nowhere to go and no chance of succeeding anywhere, DWP took us in. Ever since day one they have been fantastic. The guys on the desks at the front are amazing and have always been so approachable. Not once had a problem in our dealings with them. We appreciate all the help and if you are after a property they look after you. Thank you to the team!


    Sophie Cross | Boscombe

  • DWP have always been extremely helpful and fantastic landlords. I have recommended them to several people. Any problems with a room or a house are dealt with quickly and the staff are always friendly and helpful.


    Natasha | Boscombe

  • We are tenants with DWP Housing and are very happy with the service provided and have recently had some work done by the maintenance team we were extremely happy with Roy Duff who couldn’t do enough for us.


    Allana Sykes | Parkstone

  • Very helpful and friendly. Lovely flat and if I experienced any problems these were sorted as soon as possible.


    Jade | Ferndown

  • Rented from DWP for 10 years never had a problem, always quick to help! They really helped me out when I needed it most! Will always be eternally grateful!


    Tracy | Bournemouth

  • Dear DWP, many thanks for arranging the boiler repair visit and thanks for fixing door latch quickly. Staff sent, very quick and efficient.


    Michael | Bournemouth

  • Been in our property coming up 2 years, we received a lovely flat newly decorated. We were first time tenants, the annual sprinkle system, or gas checking and hall cleaning were made systematically. Staff have always been very kind and helpful. We have enjoyed living here.


    Magdalena and Lucas Burda | Boscombe

  • We were very impressed with the professionalism of the staff at DWP. Also very friendly and helpful. We mainly dealt with Bex, who showed us around the new apartments and helped us deal with all the paperwork etc. She was always ready and happy to answer any questions we had.


    Mr and Mrs Savill | Calendula Place