Following the government notification of a further lockdown we felt it important to reassure all our tenants that we are open as usual and committed to providing the best service we can during these challenging times. Health and safety remains our main priority and we are operating to Covid-19 social distancing guidelines to protect our staff and customers.
At the moment our maintenance team are only dealing with emergency and urgent maintenance requests. Non urgent requests will be dealt with when the lockdown is over.
Supporting our tenants
We appreciate that these are unprecedented times and may affect some of our tenants harder than others. If your personal circumstances have recently changed as a result of the impact of the Coronavirus and you are worried about how you will manage, please do speak to a member of our team. To help ensure that you get as much help and advice during this difficult time we recommend you visit the following websites for further guidance;
As a private landlord we have built our portfolio over the years from the first small house we bought in Poole in 1985, to the portfolio we have today of over 3000 units.
All our properties are managed by us, employing more than 100 staff, the business offers a number of different in-house services; we have a dedicated maintenance department, a team of professional lettings advisors and staff specialising in debt management and financial support. Everything you need under one roof, ultimately, we want our tenants to be happy in their homes!